Payment Policy

Booking – Payment terms – Cancellation policy

We are glad to inform you that:

  1. Booking of any apartments, houses and villas available in our website will be entirely managed via dedicated emails between you and Microcosmo Creta;
  2. This means that we are available to reply to any questions you may have before the booking of your favourite apartment, villa or house, that will be considered as reserved and booked for you only once you make the required advanced payment of 30% (thirty per cent) of total rent at the time of your confirmation;
  3. You will pay the residual amount of the total rent upon your arrival by cash or in advance by bank transfer;
  4. In case of cancellation of your trip to Crete, you will lose only the advanced payment you made under point “2” above, that will not be refunded;
  5. In case you wish to modify your booking (dates, accommodation, etc.), please email us and we will do our best endeavours to meet your desires even though we cannot guarantee in advance that this will be feasible.